Case Management – collection of relevant links

Case Management, or Case Handling, is a very important subset of BPM – and maybe even the most important kind of human-centric BPM.

At Computas, we have delivered Case Management solutions over the last 15 years, and we have a clear recognition of Case Management as a kind of knowledge work – and not simple “clerical work”.

I have collected recent contributions to Case Management from the “blogosphere” – they can be found here: http://delicious.com/steinarcarlsen/case_management

Steinar

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