links for 2007-10-16

• Some Processes Cost Money – Others Processes Make Money
  (tags: human-driven-processes cx bpm)
• Harvard prof. envisions Enterprise 2.0 Web services
  (tags: enterprise2.0 adoption)
• Zeppelin Goes Digital
  (tags: music businessmodels)
• DocSyncer Bridges Your Desktop With Google Docs
  (tags: web2.0 office2.0 google synch)
• Andrew McAfee’s Enterprise 2.0 report free for some weekc
  MIT Sloan Management Review – Enterprise 2.0: The Dawn of Emergent Collaboration
  (tags: cx enterprise2.0)
• How Zimbra Went From Web 2.0 Poster Child to $350M Yahoo! Acquisition, in 2 Years!
  (tags: cx office2.0 enterprise2.0 email)